How to Manage People by Michael Armstrong

Author:Michael Armstrong
Language: eng
Format: epub
Publisher: Kogan Page Publishers

Probing questions

Probing questions are used to get further details or to ensure that you are getting all the facts. You ask them when answers have been too generalized or when you suspect that there may be some more relevant information which candidates have not disclosed. A candidate may claim to have done something and it may be useful to find out more about exactly what contribution was made. Poor interviewers tend to let general and uninformative answers pass by without probing for further details, simply because they are sticking rigidly to a predetermined list of open questions. Skilled interviewers are able to flex their approach to ensure they get the facts while still keeping control to ensure that the interview is completed on time.

The following are some other examples of probing questions:

You’ve informed me that you have had experience in…. Could you tell me more about what you did?

Could you describe in more detail the equipment you use?

What training have you had to operate your machine/equipment/computer?

Why do you think that happened?

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